This article explains how to connect an Echo Dot to a Wi-Fi network, including what to do if your Echo Dot won’t connect to Wi-Fi.
What to Know
How Do I Connect My Echo Dot to Wi-Fi?
When you set up your Echo Dot, connecting to Wi-Fi is part of the process. After that, your Echo Dot will remember your Wi-Fi network details and connect automatically as long as the Wi-Fi network is available. If you’ve changed your network, you’ll need to connect your Echo Dot to Wi-Fi again.
Here’s how to connect an Echo Dot to Wi-Fi:
Why Won’t My Echo Dot Connect to My Wi-Fi?
If your Echo Dot won’t connect to Wi-Fi, there are a number of possible reasons. The Dot needs to have the correct Wi-Fi network credentials, and the Wi-Fi network needs to be strong in the area where the Dot is located. If you’ve changed routers or moved your Dot lately, those are the most likely culprits, but there are a lot of other potential issues as well.
Open the Alexa app.
Tap More.
Tap Settings.
Tap Device Settings.
Tap your Echo Dot.
Swipe up to scroll down if necessary.
In the Status section, tap Wi-Fi Network.
In the Wi-Fi network section, tap Change.
Press and hold the action button on your Echo Dot until the light turns orange.
Tap Continue.
When the Echo Dot light is orange, tap YES.
Return to the Alexa app, and wait for it to discover your local Wi-Fi networks.
Tap the Wi-Fi network you want your Dot to use.
Wait for the Dot to connect.
Your Echo Dot is now connected to Wi-Fi, tap CONTINUE to finish.
Here are some of the most common ways to fix it when an Echo Dot won’t connect to Wi-Fi:
Make sure the Echo Dot has the right Wi-Fi details. Using the method described above, try connecting your Echo Dot to Wi-Fi. Make sure you select the correct Wi-Fi network and enter the right password.
Try the 2.4GHz network. If your router provides both 5GHz and 2.4GHz Wi-Fi networks, try switching to the 2.4GHz network. While 5GHz provides faster data speeds, 2.4GHz provides a stronger signal and wider range.
Restart your Echo Dot. Unplug the Echo Dot, and leave it off for a minute or so. Then plug it back in, and wait for it to start back up again. It may reconnect to your Wi-Fi network if it had previously lost the connection.
Restart your network hardware. Unplug your modem and router from power, and leave them unplugged for a minute or so. Then plug them back in, wait for the modem to reestablish a connection, and check to see if your Echo Dot has reconnected to the Wi-Fi network.
Factory reset your Echo Dot. As a last resort, try factory resetting your Echo Dot. You will need to set the Dot up again after this, so make sure you enter the correct Wi-Fi information when you do so.
To update the Wi-Fi settings on your Echo, open the Alexa App and go to Devices > Echo & Alexa and select your device. Choose your Wi-Fi network under Status, then tap Change next to Wi-Fi Network.
Possible reasons why your Echo device appears offline include issues with your Wi-Fi, or your Echo could be too far from the router. The Alexa app on your phone may also need to be updated.
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