On Windows 10, you can clear the cache for the Microsoft Store to resolve issues using the app or when downloading apps and you receive errors, such as “0x80244018,” or the app never finish downloading.

If you’re having any problems using the Microsoft Store on Windows 10, it’s probably because of an issue with files cached on the system to improve the experience of the app.

In this guide, you’ll learn the easy steps to clear the cache of the Microsoft Store app on Windows 10.

  • Clear Microsoft Store cache for inbox apps
  • Clear Microsoft Store cache for other apps

Clear Microsoft Store cache for inbox apps

To clear the Store app cache on Windows 10, use these steps:

  • Open Start.
  • Search for Run and click the top result to open the dialog box.
  • Type the following command to clear and reset the cache of Microsoft Store and click the OK button:
  • WSReset.exe

Once you complete the steps, the command will clear the cache and reset the Microsoft Store to fix problems using the experience or downloading apps.

Open Start.

Search for Run and click the top result to open the dialog box.

Type the following command to clear and reset the cache of Microsoft Store and click the OK button:

WSReset.exe

Clear Microsoft Store cache for other apps

To clear the cache for third-party apps on Windows 10, use these steps:

  • Open Start.
  • Search for Command Prompt, right-click the top result, and select the Run as administrator option.
  • Type the following command to list all the current user accounts and press Enter:
  • wmic useraccount get name,sid
  • Open Start.
  • Search for regedit and click the top result to open the Registry.
  • Navigate to the following path:
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Appx\AppxAllUserStore
  • Under the “AppxAllUserStore” key, select your user account identified by the SID that you noted on step No. 3, press the Delete key, and confirm the deletion by clicking the Yes button.
  • Restart your computer.

After you complete the steps, the cache for the Microsoft Store apps should clear, and the apps should start working correctly.

Search for Command Prompt, right-click the top result, and select the Run as administrator option.

Type the following command to list all the current user accounts and press Enter:

wmic useraccount get name,sid

Search for regedit and click the top result to open the Registry.

Navigate to the following path:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Appx\AppxAllUserStore

Under the “AppxAllUserStore” key, select your user account identified by the SID that you noted on step No. 3, press the Delete key, and confirm the deletion by clicking the Yes button.

Restart your computer.

If you’re still having problems, you can use these instructions to resolve issues with Microsoft Store.

Update July 7, 2020: Originally published in 2016, and revised in July 2020 to make sure the information still accurate.