This article explains how to cancel your PlayStation Now subscription before the next renewal period. Instructions include how to cancel on a PS4, PS3, or through a web browser.

What to Know

  • On the PS4, select Settings (briefcase) > Account Management > Account Information > PlayStation Subscriptions.Next, chose PlayStation Now Subscription > Turn Off Auto-Renew.Your submission remains active until the renewal date.

How to Cancel Your PlayStation Now Subscription on PS4

Many gamers take advantage of the PlayStation Now 7-day free trial, while others pay for monthly, quarterly or yearly subscriptions. If you need to cancel the free trial or paid subscription, here’s how to do so on the PS4 console:

You must cancel at least 24 hours before the next renewal date to avoid being charged. If you miss the cutoff time, your subscription is renewed for the predefined period, whether it’s one month, three months, or a full year.

  • Select Settings, located along the PS4 UI bar and represented by a briefcase icon.
  • In the Settings menu, scroll down, then select Account Management.
  • A list of Account Management options displays. If most appear grayed out and unavailable, select Sign In and enter your PlayStation Network credentials if prompted.
  • You might see a prompt to update your Profile settings at this point. If so, do as requested, selecting Next at each stage until completed.
  • Select Account Information.
  • Scroll down and select PlayStation Subscriptions.
  • Choose the PlayStation Now Subscription from the list.
  • Select Turn Off Auto-Renew to complete the process.

How to Cancel Your PlayStation Now Subscription on PS3

Cancel PlayStation Now from the console settings.

Select Settings, located along the PS4 UI bar and represented by a briefcase icon.

In the Settings menu, scroll down, then select Account Management.

A list of Account Management options displays. If most appear grayed out and unavailable, select Sign In and enter your PlayStation Network credentials if prompted.

You might see a prompt to update your Profile settings at this point. If so, do as requested, selecting Next at each stage until completed.

Select Account Information.

Scroll down and select PlayStation Subscriptions.

Choose the PlayStation Now Subscription from the list.

Select Turn Off Auto-Renew to complete the process.

  • Choose PlayStation Network from the XMB (XrossMediaBar) row of options.
  • Select Account Management.
  • A list of Account Management options displays.
  • Select Sign In and enter your PlayStation Network credentials if you see a prompt to do so.
  • Select Transaction Management.
  • Choose Services List.
  • A list of active subscriptions appears. Select the PlayStation Now Subscription and press the X button on the controller.
  • Choose Cancel Automatic Renewal and press X again to complete the process.

How to Cancel PS Now in a Web Browser

Another way to cancel PlayStation Now online is through the website.

Choose PlayStation Network from the XMB (XrossMediaBar) row of options.

Select Account Management.

A list of Account Management options displays.

Select Sign In and enter your PlayStation Network credentials if you see a prompt to do so.

Select Transaction Management.

Choose Services List.

A list of active subscriptions appears. Select the PlayStation Now Subscription and press the X button on the controller.

Choose Cancel Automatic Renewal and press X again to complete the process.

  • Open a browser and navigate to the Sony Account Management web page.
  • Enter your PlayStation Network credentials in the fields provided and select Sign In.
  • The Basic Account Information displays, listing your name and address, among other items. Select Subscription in the left menu pane, located in the PlayStation Network section.
  • A pop-up message may appear, informing you that you must visit another page. Select Continue.
  • A new browser tab or window opens, redirecting to the PlayStation Store Subscriptions Management page.
  • Locate the PlayStation Now Subscription from the list shown and select the Turn Off Auto-Renew link accompanying it.
  • Select Confirm to complete the process.

Open a browser and navigate to the Sony Account Management web page.

Enter your PlayStation Network credentials in the fields provided and select Sign In.

The Basic Account Information displays, listing your name and address, among other items. Select Subscription in the left menu pane, located in the PlayStation Network section.

A pop-up message may appear, informing you that you must visit another page. Select Continue.

A new browser tab or window opens, redirecting to the PlayStation Store Subscriptions Management page.

Locate the PlayStation Now Subscription from the list shown and select the Turn Off Auto-Renew link accompanying it.

Select Confirm to complete the process.

Even if you cancel in advance of the upcoming renewal date, your subscription remains active until that date. You have full access to all games during that period.

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